The second-hand marketplace Shoppers Voice Anger Regarding Size Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Modifications
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.